Same workflow, on a video call
Run virtual consultations with the scribe built in. Recording, SOAP, prescription, sick note, referral. Works the same whether the patient is in your room or on a screen.
HD video, no install
Patients join from a browser link on enterprise-grade video infrastructure. No apps, no account, no friction.
Scribe is built in
The same SOAP, script, sick note, referral pipeline runs on call audio. Notes ready when you say goodbye.
Consent + audit
Patient consent captured before recording starts, with a full audit trail for compliance.
Works with your calendar
Send a link, pick a time — or let patients book their own virtual visits from the patient portal. Calls slot into your existing day without changing your booking flow.
Same outputs, same trust
SOAP, prescription, sick note, referral and ICD-10. Drafted whether the patient is in the room or on screen.
Virtual waiting room
Patients wait in a virtual room until you admit them. An online toggle shows when you’re available for virtual visits.
Practicalities, answered
Can I access NissiHealth on mobile?
Yes! NissiHealth runs in the browser and is fully responsive on tablets and smartphones — no app install required.
What about load shedding?
NissiHealth runs in the browser on any device with an internet connection, so mobile data or a UPS on your router keeps you working. Encounters auto-save as you type, and consultation audio uploads in small resumable chunks — if the connection drops mid-consult, the recording picks up where it left off.
Where is my data stored?
Audio recordings, generated documents and encryption keys are stored in a Cape Town, South Africa data centre. Your practice’s clinical database (records, transcripts, notes) is hosted in the European Union (Frankfurt) under a binding agreement that meets POPIA’s section 72 standard, encrypted at rest and in transit. During a consultation, audio goes to our speech-to-text processors in the EU and de-identified text to our AI note-drafting processor in the United States, both under data-processing terms. The full list of providers and locations is in our Privacy Policy.
Your virtual room, in the same workflow
Telehealth is included on every NissiHealth plan. No separate license, no extra invoice. Patients book and join from their own portal.